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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,629 reviews
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Katrina R.'s profile image
Katrina R. 
2 years ago

Grace Sparks is an amazing communicator and very friendly!  

Business response:

Thank you for taking the time to share your experience with us, Katrina. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

STEVEN S.'s profile image
STEVEN S. 
2 years ago

Great Experience From Start To Finish! 

Business response:

Hi Steven - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Kuhl's profile image
Kuhl 
2 years ago

Ihsan and Tanairy were exceptional. We’ve had PennyMac for our previous mortgage and always had a pleasant experience. This time around, we were approved through PennyMac and a local lender. We are happy we chose PennyMac! 

Business response:

Hi Kuhl - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

TERESA B.'s profile image
TERESA B. 
2 years ago

Thanks to Mr Yester for the efficient guidance during this process 

Business response:

Thank you for the positive rating, Teresa! We hope you have a wonderful day. 

DENNIS D.'s profile image
DENNIS D. 
2 years ago

The team made the process very smooth. 

Business response:

Hi Dennis - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Carlos Rodriguez D.'s profile image
Carlos Rodriguez D. 
2 years ago

Customer service was great I am very happy with the team wokk  

Business response:

Hi Carlos - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Heather M.'s profile image
Heather M. 
2 years ago

Our loan Originator Rebecca Holland and Our Loan Coordinator James Wright were both excellent. They were great to deal with and were also available to answer questions and the process went very smoothly.  

Business response:

Thank you for the positive review, Heather! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James K.'s profile image
James K. 
2 years ago

All around great service, kept us updated on loan progress.  

Business response:

Hi James - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

BANASHA K.'s profile image
BANASHA K. 
2 years ago

It was really smooth!  

Business response:

Thank you for the positive rating, Banasha! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,629 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.