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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
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Zachary S.'s profile image
Zachary S. 
on Birdeye

a year ago

James Bruce and Anna Eng were exceptional to work with. Both worked hard to provide us the most favorable terms possible and were with us every step of the way. I cannot emphasize enough how responsive they were. It was such a great experience. 

Business response:

Thank you for the positive rating, Zachary! We hope you have a wonderful day. 

ALVIN D.'s profile image
ALVIN D. 
on Birdeye

a year ago

Liem in particular was very helpful through the process  

Business response:

Hi Alvin - Your feedback is greatly appreciated. Thank you for the review. 

Brian W.'s profile image
Brian W. 
on Birdeye

a year ago

Great team, great job and fast 

Business response:

Thank you for taking the time to share your experience with us, Brian. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

JUSTIN F.'s profile image
JUSTIN F. 
on Birdeye

a year ago

All of our interactions with Pennymac have been wonderful. THis process has been SO VERY EASY!!!! 10/10 Definitely recommend.  

Business response:

Hi Justin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Rick L.'s profile image
Rick L. 
on Birdeye

a year ago

Eric was a delight to work with kept us in the loop with things that needed to be done and was in constant communication with us  

Business response:

Thank you for the positive review, Rick! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christina R.'s profile image
Christina R. 
on Birdeye

a year ago

Rashawna and Pia we?re amazing and very helpful throughout my home buying process. They always got back to me in a very timely manner and held a very high level of professionalism.  

Business response:

Thank you for the support, Christina! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

CAMILLA LONGO D.'s profile image
CAMILLA LONGO D. 
on Birdeye

a year ago

Easy , quick , painless ? I was impressed on every level ! Being an LO myself , I can speak to your efficiency and professionalism ! Thank you  

Business response:

Hi Camilla - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Sandra M.'s profile image
Sandra M. 
on Birdeye

a year ago

I am so pleased with the expert service I have received from PennyMac. Anytime I called or had a question there was always someone friendly and knowledgeable to assist me. Please don't ever sell my loan!! 

Business response:

Hi Sandra - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

a year ago

Overall excellent experience ? ?? ?  

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.