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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tanairy Rodriguez is very professional and responsive, she is easily accessible and always responds on time. She made the process seamless and stressfree, I will recommend her for anyone without any reservation
Business response:
Thank you for the support, Akintunde! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
I appreciate that when an issue arose and was going to cost us money out of pocket that PennyMac stood behind their words and honored what was told to me. This speaks volumes to my husband and I. Thank you to the PennyMac team that worked with us!
Business response:
Hi Daryl - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
I appreciated the level of professionalism and warmth of each individual during this process.
Business response:
Hi Joan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The whole process of applying for the loan was explained to me clearly. Everything happened as explained. I have met some very courteous and friendly people. Continue this service and your company will continue to be successful.
Business response:
Hi Mary - Your feedback is greatly appreciated. Thank you for the review.
Joselyn was very professional and was very helpful thru the entire process.
Business response:
Hi Steven - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
John and Grace were very helpful throughout the loan application process and purchase of our home. They both provided great customer service and their communication was excellent. Thank you!!
Business response:
Thank you for the positive review, Kelsey! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
You?re the best thanks
Business response:
Thank you for the support, Enrique! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Not at this time
Business response:
Hi Gerald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The team was very professional and had great attention to details. Answered all my questions and helped me understand some issues on my credit report. Thank you, well done.
Business response:
Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,949 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.