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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
Michael M.'s profile image
Michael M. 
on Birdeye

a year ago

Thank you! 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

RUSSELL B.'s profile image
RUSSELL B. 
on Birdeye

a year ago

Great team. Very helpful in assisting in all aspects of the process.  

Business response:

Hi Russell - Your feedback is greatly appreciated. Thank you for the review. 

JAMES H.'s profile image
JAMES H. 
on Birdeye

a year ago

Just keep up the great work ? your team was awesome ?  

Business response:

Thank you for the positive rating, James! We hope you have a wonderful day. 

Brian W.'s profile image
Brian W. 
on Birdeye

a year ago

It was a pleasure having the loan officer that was assigned to us. Professional, knowledgeable and Pleasant.  

Business response:

Thank you for the support, Brian! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

FRED M.'s profile image
FRED M. 
on Birdeye

a year ago

Nancy answered all of my questions and went above and beyond to ensure my loan closed quickly. 

Business response:

Hi Fred - Your feedback is greatly appreciated. Thank you for the review. 

John D.'s profile image
John D. 
on Birdeye

a year ago

It was quick and easy. Thank you.  

Business response:

Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lawrence Pace J.'s profile image
Lawrence Pace J. 
on Birdeye

a year ago

Sandra was very professional and I could tell she really cared about me and making sure I was taken care of. She is above fantastic  

Business response:

Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review. 

Clint M.'s profile image
Clint M. 
on Birdeye

a year ago

Would especially like to give a heartfelt thanks to Oscar and Michael!! Awesome Customer Service! The entire team was #1 !!! We hope to have a long lasting relationship with Pennymac Services.  

Business response:

Hi Clint - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Savannah D.'s profile image
Savannah D. 
on Birdeye

a year ago

Based solely on my experience buying with my team I would highly recommend Pennymac to any and everyone! Christina and Sandra went above and beyond every step of the way. However, with the experience I have had trying to sell my home I can?t  

Business response:

Hi Savannah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.