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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The only thing is we are unsure of when we will receive funds the date but no time so a little nerve racking
Business response:
We appreciate your review, Amanda. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
This is my 3rd transaction with Penny Mac. Each one has been almost completely effortless. My Loan Officer and Loan Processor efficiently leveraged technology that made every step a literal click of the button. My Processor, Ammie Mack, was great!
Business response:
Thank you for taking the time to share your experience with us, Howell. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Janet G. was excellent to work with and quickly moved the process along. Made the refinance smooth and easy.
Business response:
Thank you for the positive review, Barbara! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Fast easy loan process. The folks I worked with were easy to reach and worked fast to get the loan completed.
Business response:
Hi Chad - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Overall I had great service! All my questions were always answered in a timely manner.
Business response:
Thank you for the positive review, Heather! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Matthew and Erica were so helpful and always willing to ask any questions I had remaining very patient. They both got back to me always same day. They were both amazing!
Business response:
Hi Ashley - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I appreciated the updates, everyone was professional as always...explained the next steps...I've ALWAYS appreciated PennyMac's loan servicing!
Business response:
Thank you for taking the time to share your experience with us, Julie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Norma was efficient and very responsive to my request and needs. She was excellent at explaining next steps and keeping me on track of what needed to be completed. I’m grateful for her help.
Business response:
Thank you for taking the time to share your experience with us, Diane. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Kennedy Crees is AMAZING! She kept us up to date and always answered our many, many questions. She made everything run smooth! Norman Abbott did a wonderful job at getting us into a loan that worked for us. Great experience overall!
Business response:
Hi Bernardo - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,623 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.