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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,088 reviews
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Willa H.'s profile image
Willa H. 
on Birdeye

a year ago

No problem at all !! It was all orderly and timely! Thank-you so much ! 😊 

JEREMY A.'s profile image
JEREMY A. 
on Birdeye

a year ago

Nicole made this process stress free. She provided me with excellent customer service and explained every single step in detail with me. It was a pleasure working with Nicole! We also loved the new text feature PennyMac had to offer.  

Kelley L N.'s profile image
Kelley L N. 
on Birdeye

a year ago

Very responsive and fast! 

Brent O.'s profile image
Brent O. 
on Birdeye

a year ago

Great 

Kevin R.'s profile image
Kevin R. 
on Birdeye

a year ago

Mary Davis made the experience easy and she was on top of the process. This is our second try at applying for the loan, which was an issue when it came to Gabriel Alvarado. Gabriel dropped the ball, had poor follow-up, and misrepresented PM.  

Cheree M.'s profile image
Cheree M. 
on Birdeye

a year ago

I understand Mary was sick, however, I still should have been able to work with Jordan without any problems.  

KEVIN V.'s profile image
KEVIN V. 
on Birdeye

a year ago

Paulette was a pleasure to work with, I will 100% recommend her for anyone that needs a home loan!! 

Jeannene Hatcher W.'s profile image
Jeannene Hatcher W. 
on Birdeye

a year ago

As a customer for many years who ALWAYS paid early or on time I was very disappointed by the fact that I had to fees to hold my interest rate. I felt as if my loyalty as a long time customer and choice to stay with PennyMac didn’t mean anything.  

George C.'s profile image
George C. 
on Birdeye

a year ago

I have several friends that referred me to you.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,088 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.