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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,817 reviews
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KAREN Mc C.'s profile image
KAREN Mc C. 
5 years ago

Easy and didn't take too long. Was kept informed and was able to get info with ease. 

William A.'s profile image
William A. 
5 years ago

Save your time and money and go with PennyMac Loan Services, LLC 

Joylin H.'s profile image
Joylin H. 
5 years ago

My PennyMac team communicated, returned calls and emails promptly providing an overall good refinancing experience. 

Kathryn W.'s profile image
Kathryn W. 
5 years ago

We are still waiting for Edward Munoz to return our calls and answer our questions via email. 

ADAIR G.'s profile image
ADAIR G. 
5 years ago

Pretty easy process. Minimal work on my end. 

Lauren S.'s profile image
Lauren S. 
5 years ago

It wasn’t a perfect experience but Nichole was so prompt with communication and follow up that she helped alleviate the hiccups. 

JAKE R.'s profile image
JAKE R. 
5 years ago

great 

Jeffress G.'s profile image
Jeffress G. 
5 years ago

Everything was fine and as long as I could figure out how to take pictures of documents email it to myself and then download to the site, it worked. 

DAVID H.'s profile image
DAVID H. 
5 years ago

I reached out through email multiple times and never got a response all the while having question about my closing disclosure and closing documents. There was instance where I received one phone call from a rep and was told that I would get a return phone call but never did. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,817 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.