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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,130 reviews
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ALVIN SMITH I.'s profile image
ALVIN SMITH I. 
4 years ago

Fast and seamless process! My loan officer and supporting staff were great and provided accurate and work hard to close this process quickly. 

George V.'s profile image
George V. 
4 years ago

It was great experience 

RAFAEL F.'s profile image
RAFAEL F. 
4 years ago

Thank you for your service very professional people. 

Kevin E.'s profile image
Kevin E. 
4 years ago

Good job 

Joseph D.'s profile image
Joseph D. 
4 years ago

Processes may have been flawed due to COVID and the fact that most of the staff was working from home but the length of time it took to do a streamline refinance was unacceptable. The request to upload documents to the collection site was slow and took several days to reach the specialists. Overall experience was not good, however, I owned a PennyMac loan in the past and I was completely happy, so wanted to stay with the company. 

SUZANNE C.'s profile image
SUZANNE C. 
4 years ago

I couldnt be more pleased with the entire refinancing process. Everything was explained and easy to Understand. I'll definitely recommend Pennymac to my friends and family.  

DUSTIN M.'s profile image
DUSTIN M. 
4 years ago

. 

Rebecca S.'s profile image
Rebecca S. 
4 years ago

Was already a penny mac customer, they made it easy 

VICTOR G.'s profile image
VICTOR G. 
4 years ago

Overall great experience from start to finish, I was kept informed every step of the way. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,130 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.