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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,653 reviews
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WILMER CRANE J.'s profile image
WILMER CRANE J. 
on Birdeye

3 years ago

Clearly communicated with us as the loan went through the entire process. Pleasant person to work with...great a his job. 

Mbebowoh N.'s profile image
Mbebowoh N. 
on Birdeye

3 years ago

Great refinancing rate 

Ronald D.'s profile image
Ronald D. 
on Birdeye

3 years ago

edna was good at explainlng every thing. she took her time to answer questions. she made sure i had a clear understanding of everthing. she was the key for me . she had concerns for me 

TAMMY A.'s profile image
TAMMY A. 
on Birdeye

3 years ago

Thank you very much for your support and expertise during my loan process 

Philip T.'s profile image
Philip T. 
on Birdeye

3 years ago

The ease of providing documentation and signatures quickly through the website 

LAWRENCE E.'s profile image
LAWRENCE E. 
on Birdeye

3 years ago

Thank you for a great experience 

WILLIAM N.'s profile image
WILLIAM N. 
on Birdeye

3 years ago

The loan processor, Mrs Wiggins was excellent. However. that title company, Old Republic was ridiculous. 

Brandon B.'s profile image
Brandon B. 
on Birdeye

3 years ago

There were several issues with scheduling and the title company. I don't hold Penny Mac completely responsible for the actions of the title company, but I found my self often being the direct conduit to the title company rather than Penny Mac. I'm currently assigned overseas with a seven hour time difference, as a result, I often received calls in the middle of the night, or closings were rescheduled because the title company was attempting to work with me rather than Penny Mac. 

PATRICIA B.'s profile image
PATRICIA B. 
on Birdeye

3 years ago

Excellent customer service thanks again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.