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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,653 reviews
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Adam M.'s profile image
Adam M. 
on Birdeye

3 years ago

Very easy process with minimal input from us after the initial call. 

CHARLES P.'s profile image
CHARLES P. 
on Birdeye

3 years ago

The correct spelling of my wife's name 

BRANDT M.'s profile image
BRANDT M. 
on Birdeye

3 years ago

Great from start to finish. 

Mark T.'s profile image
Mark T. 
on Birdeye

3 years ago

Great company and employees; doing their best, working from home in uncertain times. 

David H.'s profile image
David H. 
on Birdeye

3 years ago

From the time I decided to refinance all the way to closing every expectation was exceeded. I can't imagine the process having gone any smoother. 

DEBORAH P.'s profile image
DEBORAH P. 
on Birdeye

3 years ago

Returning phone calls , texts and emails. Actually listening to what clients say. Fact checking before filling out loan documents. When making a mortgage payment for a client not reporting them deliquent to the credit bereau, twice which led to a threat of legal action against me. This has been a 10 month process. No, I do not recommend Penny Mac. 

Michael T.'s profile image
Michael T. 
on Birdeye

3 years ago

Quick and painless process! Everything as promised! 

JOSE E.'s profile image
JOSE E. 
on Birdeye

3 years ago

Nice and easy process, very fast and very pleased. 

Jaime C.'s profile image
Jaime C. 
on Birdeye

3 years ago

i'm very proud to have done the Refinancing with you PennyMac. Excellent attention and seek the best way to help the client. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,653 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.