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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,129 reviews
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Robert F.'s profile image
Robert F. 
4 years ago

I was very skeptical at first with doing the refinance on line. But Nathan assured me and showed me credentials to ease my mind and make it an easy process. Great experience. Thank you  

Jeffrey B.'s profile image
Jeffrey B. 
4 years ago

Multiple questions to My MAC Team went unanswered. Closing documents were inaccurate. Notary at closing was dismissive and unprofessional. I regret this process. 

DENNIS P.'s profile image
DENNIS P. 
4 years ago

Mr. Deion was articulate and kept me abreast of all timelines and what was expected of me. He also answered any questions that I may have had. 

Jonathan S.'s profile image
Jonathan S. 
4 years ago

Nathan Hoffman is a gem. He and Jason made this the most unbelievably easy experience. The loan process executed according to plan and happened earlier than expected. Nathan was incredibly helpful, supportive and answered my 100 calls and questions. This was the easiest loan experience I have ever had. I wouldn't think about going any where else for a mortgage loan. 

Bret J.'s profile image
Bret J. 
4 years ago

The loan officer was great and set up weekly reminders to check in, even when there wasn’t much of an update. I felt like they were staying on top of it and thoroughly communicating throughout the process. 

SHANNON M.'s profile image
SHANNON M. 
4 years ago

Whole procedure was quick and easy. Thanks 

Megan Espana L.'s profile image
Megan Espana L. 
4 years ago

Nicholas did a fantastic job!!! Lots of communication! 

HORACE Busch I.'s profile image
HORACE Busch I. 
4 years ago

It was very professional, knowledgeable, enlightening, informative, courteous. 

Jennifer S.'s profile image
Jennifer S. 
4 years ago

Great service, great feedback and fast! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,129 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.