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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was very simple and done mostly through email which makes it easier when working. That option was very appreciated.
The whole process took a long time Had to keep resending documents
Christina and Barbara were amazing to deal with. Especially Barbara who fought to get me a credit after the closing company couldn't keep the original closing date. And after I signed the closing disclosure that said I wouldn't need to bring anything to close I recieved two differant emails with two differant amounts that were needed to close two days before close.
Very professional staff.
Ease of getting my refinance approval
have used PennyMac before and I am pleased with their service.
The consistency was outstanding. I never had to send an email reference updates because I was contacted on a weekly basis no matter what. Excellent service
The loan process was very easy and quick. No surprises. The communication with the team was friendly and well informed. It is a pleasure to do business with Penny Mac.
The loan application approval and underwriting process was very smooth and professional. The amount of information requested was very reasonable and when I called for assistance the response was timely. The only criticism I have is that I did experience some difficulty in completing the electronic forms.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,189 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.