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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
A very pleasant experience
During this pandemic It is taking a bit longer and with people working from home and not at their office ,its understandable. I want to thank you all for a job well done. OH , Still waiting for for my check. Even slow mail these days!
It would have been a better experience if I would have had direct communications to the my PennyMac team instead of going to voicemail and infrequently receiving a callback.
The process was handled professionally and completed in a very timely manner,
Went well
Very quick and easy
Process was very easy except it's difficult to contact folks because of the number of people applying for refi. Contact by phone at the general number was almost impossible. Tami kept me up to date which was very helpful.
Personable service
Everyone was very helpful and walked me through the process step by step
PENNYMAC has a 4.4 star rating with 49,189 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.