This profile has been claimed by the business owner or representative.
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process took a lot longer than I expected and a few of the same documents kept getting asked for. I am currently still waiting on my funds to be disbursed to me, and a couple loand still need to be paid off, which is aggravating. All in all is was a good experience but these few things really stressed me out. I also felt alot of pressure to get repairs finished by a certain deadline, which in not fault of my own, I was at the mercy of a few contractors.
.
Triana was undoubtedly the hardest working lady ever. She kept us up to date on everything, handled all of the correspondence. The whole process was accurate, timely and well communicated. Have nothing negative at all. Fantastic experience.
Justen was very responsive and reliable when I had questions. Other than the closing being pushed back a week, everything was exceptional.
Great job
The system you use to request items does not indicate a "received" status. It constantly appears incomplete. so I wound up sending some items more than once. Total waste of my time and yours. Also, initially being passed from one to another to another person was terribly annoying
Great
I was supposed to close on 9/9/2020. Complications everyday. There was always a problem & they couldn’t figure it out. It was 9/16/2020 before we finally closed. Nobody knew what the problem was.
Thank you
PENNYMAC has a 4.4 star rating with 48,815 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.