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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience! This refi was very straight forward and easy to complete!
With the exception of a small glitch in the beginning every was very smooth and handled quickly. We appreciated the personal attention given to us and would highly recommend PennyMac to anyone looking to refinance.
very simple start to finish and quick funding even given the very busy market. everyone was so pleasant to deal with.
I was led to believe that the process will be simple and swift. It was way worse. It required more paperwork compared to purchasing a home and instead of 6 weeks, it took 10.
The entire process from beginning to end was made extremely stress free. From the approval process with Ignacio Barrientos, who was very very pleasant and knowledgeable. To the closing process with Brent Kapaun, who was amazing. He walked me through ever step. He was courteous and informative and patient. I can’t thank him enough. They were an amazing team.
felt up to date during the entire process, easy communication.
It was a very smooth process from application to closing. George communicated with me weekly as promised.
This was our second mortgage with PennyMac. Because of our experience on the 1st loan, we decided to use PennyMac again. Sandra B was an absolute pleasure to work with! From start to finish, the entire team was great. Prompt answers to all of our questions and closing was smooth as could be. Customers for life! Thanks Pia, Sandra, and the entire team!! Don’t look anywhere else.
Overall the experience was great. There were a few mishaps where I had to call multiple times which I believe PennyMac should of called but overall it was good. I had to use a POA and I made sure to ask if I had to fill out a questionnaire and was told no that the title company would contact me. I got an email 3 hrs before my signing that I have to fill out the questionnaire within the hour or I would have to reschedule my signing (which I had to because it was during while I was working.)
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.