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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,508 reviews
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Roxanne G.'s profile image
Roxanne G. 
4 years ago

I'm very satisfied with my experience with Penny Mac.Fast and easy. 

Joshua G.'s profile image
Joshua G. 
4 years ago

It was pretty easy 

JANIS M.'s profile image
JANIS M. 
4 years ago

Very professional and efficient process. The people were very helpful and made the refinance prosse run smoothly. 

DOUGLAS W.'s profile image
DOUGLAS W. 
4 years ago

Fast and easy. 

MATTHEW B.'s profile image
MATTHEW B. 
4 years ago

Everything was great 

NICHOLAS B.'s profile image
NICHOLAS B. 
4 years ago

Edna's was great. The whole process took a month and a half which is unaccepatable. After I complained about the timeframes, I was approved and ready to close the next day. 

GREGORY B.'s profile image
GREGORY B. 
4 years ago

Made the process so simple for us even though we aren’t great with computer. Phone calls were returned promptly and any questions we had were answered in a timely manner. The whole process was quick and easy! Thank you Penny MAC and Paulette Wiley. 

Ann Marie W.'s profile image
Ann Marie W. 
4 years ago

Great experience not a lot of work on my part. The application process was quick and easy as they were able to obtain documents through other sources. My representative, Aimee Mack, contacted me weekly and let me know every step of the journey. It was good to have someone always checking in so I didn't have to wonder what was coming next in the process. 

Leslie R.'s profile image
Leslie R. 
4 years ago

I was very pleased with the whole process. Liem did a great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,508 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.