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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,656 reviews
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DANIEL B.'s profile image
DANIEL B. 
on Birdeye

3 years ago

The process was simple and painless. George was informative and ensured we knew every step that followed was expected and nothing was a surprise. 

BUD H.'s profile image
BUD H. 
on Birdeye

3 years ago

Excellent customer service when I was able to talk to the workers. Quick on the call back and answering questions. 

Roger H.'s profile image
Roger H. 
on Birdeye

3 years ago

I recently had som credit report issues and no one would even communicate with me. Penny MAC just walked right through the entire process. No problems at all. 

Daniel L.'s profile image
Daniel L. 
on Birdeye

3 years ago

professional, accurate, timely 

SALVADOR Trejo J.'s profile image
SALVADOR Trejo J. 
on Birdeye

3 years ago

The loan officer Carol D. Was great. But it’s unfortunate that Triana customer service was below standards. 

NORMAND R.'s profile image
NORMAND R. 
on Birdeye

3 years ago

Excellent service and a really quick closing. Everyone was very knowledgeable and professional. I would definitely recommend Penny Mac to my friends and family. This is a difficult and complex process that was an extremely pleasant experience that saved me a considerable amount of money  

BARRY B.'s profile image
BARRY B. 
on Birdeye

3 years ago

Very clear and easy. Joya was great. 

Marvin W.'s profile image
Marvin W. 
on Birdeye

3 years ago

My experience was great and well handleo 

Adam D.'s profile image
Adam D. 
on Birdeye

3 years ago

My loan specialist was extremely attentive, accurate, caring, and a real pleasure to work with. She made it easy! Thanks again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,656 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.