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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was very simple and done mostly through email which makes it easier when working. That option was very appreciated.
The whole process took a long time Had to keep resending documents
Christina and Barbara were amazing to deal with. Especially Barbara who fought to get me a credit after the closing company couldn't keep the original closing date. And after I signed the closing disclosure that said I wouldn't need to bring anything to close I recieved two differant emails with two differant amounts that were needed to close two days before close.
Very professional staff.
Ease of getting my refinance approval
The loan process was very easy and quick. No surprises. The communication with the team was friendly and well informed. It is a pleasure to do business with Penny Mac.
The loan application approval and underwriting process was very smooth and professional. The amount of information requested was very reasonable and when I called for assistance the response was timely. The only criticism I have is that I did experience some difficulty in completing the electronic forms.
Wonderful experience
From start to finish, everything was great! Love, love, love Andrew. He was awesome, always answered our many questions via phone and emails. Our notary person, Ashley was great! She was on time and had everything ready and marked. She was sweet, friendly, professional and extremely efficient. I can't say enough great things about both Andrew and Ashley.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,639 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.