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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The timeliness and professionalism of the My MAC Team was unmatched. Thanks a bunch for getting the refinancing of my home completed so quickly.
Awesome experience.thabk you mr. Carlton Blood.
I still have not had anyone return my calls, concerns or emails!!!! The three people I spoke with said they would forward my concerns to management and still no returned calls or emails. I was advised on SEVERAL occasions that my closing loan figures were $291,000. I asked for the documents and all three times I was told they would be sent and they were not sent. I voiced my concerns several times thru emails and calls that my final loan figure was $293400. and I want my $2000. Please have
Everything went very smooth. We thought we would close in August but things took longer than we expected. It wasn't on the PennyMac end it was USDA. Other than that highly recommended.
Super simple
The process was very efficient, easy and without delays or problems. Tabatha was excellent when initiating the loan process and made herself available if I had questions or needed her assistance after the initial process. Nate kept me posted on the status of my loan and was prompt to acknowledge my emails. I have been receiving offers from other institutions from years and I am very glad I stayed with PennyMac:
This was a easy and fast process.
This was the easiest, most efficient finance/refinance we’ve ever experienced.
The loan officer Dameon was good but to get a hold of him was very difficult. Had a hiccup with the Closing attorney about what I owed at closing the day of closing. Still have not received a callback. Good thing it was something minor. Was told I did not owe any money at closing and Turns out I did and I had to scramble with a newborn to get to an ATM because I didn’t have cash or check on me because I was not prepared to pay anything from another higher level loan officer.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,116 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.