PENNYMAC

PRESTON B. 

on Birdeye

5 years ago

Matt was great at communicating an working around my hectic schedule. Especially working from Home great asset for yalls team thanks to Matt an an the penny Mac team 

David B. 

on Birdeye

5 years ago

I had a great experience from being to end with PennyMac. It's been refreshing to work with a company that has great customer policies and great customer service reps. 

Mike H. 

on Birdeye

5 years ago

I was asked several times for documents that had been previously supplied. The notary handling my closing was sent my closing documents & contact information 6 hours prior to my closing appointment. The final amount owed at closing had changed from the information I had access to on the PennyMac website. My cashiers check was now for too much. This should have been a pretty simple transaction since I was refinancing an existing PennyMac loan, but it took over 90 days. 

ANTHONY P. 

on Birdeye

5 years ago

My loan officer made everything simple and efficient! Thank you! 

SHERI A. 

on Birdeye

5 years ago

The entire process was so simple. Ceista Johnson was friendly, helpful, knowledgeable and touched base with me each week to make sure I didn't have any questions. 

JEFFREY G. 

on Birdeye

5 years ago

Brandon was thorough and followed through on questions and made sure I understood documents and time frames. Very helpful and detailed. 

DENNIS S. 

on Birdeye

5 years ago

The loan process went smoothly and all the documents were accurate. 

Codymurl G. 

on Birdeye

5 years ago

It was just easy from start to finish. The communication was good, the system to sign documents electronically was easy to navigate, and the people we're great. 

Michael R. 

on Birdeye

5 years ago

I just want to make sure that the new Loan and the old loan that was paid 319618 is right because I made a payment on September 1 and the new principle was 318989 so where did the 700 more come from?