This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Timely response and outstanding customer service.
Lack of communication from Robert Gillesepe and William Long...Teresa and Kim were the only helpful representatives of the company...
Paper work not clear.
The end to end process was simple and stress free. All expectations were set and executed on flawlessly. Great job!
This is a great experience dealing with pennymac
Wonderful team to work with. Easy to communicate and make sure all documents were submitted.
Simple, streamlined process
I think the first person that came to my home with the closing documents was very unorganized and not helpful with the discrepancy in paperwork. We did not close the first attempt. The next young lady two days later was perfect.
In the beginning we didn't feel we were getting some communications through. Had to contact a manager because our loan contact was not responding to calls or emails. Until the signing we never really knew "in print" if our request had been taken care of.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,792 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.