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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,116 reviews
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Christopher P.'s profile image
Christopher P. 
4 years ago

The whole experience from start to finish was great 

VICENTE M.'s profile image
VICENTE M. 
4 years ago

Fast and easy better rates then most 

Rebecca R.'s profile image
Rebecca R. 
4 years ago

It was effortless from beginning to end. I submitted a simple request for refinancing information from the website and received a call with 5 minutes. I then was provided a number of options and I appreciated that I was not just given the differences in dollar amounts, but that the pros and cons of each option was explained to me. As the process moved along I quickly had any questions answered due the open line of communication I was offered. Great experience overall, Thank You!!!!! 

Timothy G.'s profile image
Timothy G. 
4 years ago

The professionals at PennyMac are incredible!! 

JOHN W.'s profile image
JOHN W. 
4 years ago

Great service 

Jennifer La B.'s profile image
Jennifer La B. 
4 years ago

Everyone from beginning to end was absolutely fantastic. I have a job where I am overseas for weeks or months at a time and they worked quickly to ensure everything was done prior to my departure. All of your team members were friendly yet professional, in fact I told them both I wish my coworkers were more like them! :) Thank you for taking the time to explain EVERYTHING I had a concern with and giving me the best option. 

JOSEPH M.'s profile image
JOSEPH M. 
4 years ago

My only complaint was that there was an approximately 3-4 second delay during our telephone conversations. 

AMANDA M.'s profile image
AMANDA M. 
4 years ago

Very easy process and everyone was friendly and helpful throughout. I was very pleased! 

Peter K.'s profile image
Peter K. 
4 years ago

Couldn’t have been easier. Requirements were clear and easy to upload and entire process went much faster than I expected. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.