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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Hermes is a great guy and you should keep him in customer-facing positions. He was honest on the process backup and very helpful. I would work with Hermes again. PennyMac, however, seems to be a mess. Sure, rona and the low rates caused a perfect storm of lots of customers that were hard to serve. What I don't understand is why my refi (simple, no cash out) had to take so long. You're the lender! You're just changing a rate but you can't get out of your own way. You requested all....
Great experience
Juan Cueva was a pleasure to work with.
Everything was communicated clearly and quickly. The agent way friendly and helpful in all actions.
Excellent experience with Jamie & Penny Mac
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Smooth transaction
The expertise and courtesy was very professionally done. I'm very happy with the RE-FI and the TECH support from the people who have helped , I THANK YOU JAMILA.
We were treated in a friendly, honest manner throughout the loan application process. We are very pleased with the courteous manner with which our concerns were respectfully and promptly addressed. It all couldn't have been easier.
PENNYMAC has a 4.4 star rating with 48,511 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.