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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I felt that I had to constantly pull information instead of it being pushed to me or questions/documents being asked of from me. I received the appraisal report almost 3 weeks after it was conducted. After communicating my closing date MULTIPLE times, I arrived at the attorney to find out the closing package was not sent to them. When trying to contact ANYONE I was pushed to voicemail over & over, or an unserviced line. EXTREMELY stressful & unprofessional. WILL NOT RECOMMEND.
Great experience
The process was pretty smooth and everyone we dealt with was amazing. Nick kept us informed and up to date. We would use PennyMac again in the future.
N/A
My loan officer made everything simple and efficient! Thank you!
Really appreciated everyone who I worked with from Penny Mac and their associated counterparts through this process. More than anything for their determination to do right by me, their efforts to make sure I understood all facets of the loan process, and the effectiveness with which my loan was completed. The process exceeded my expectations.
All around communication and service was excellent!
The whole process only took about a month which was a month sooner than expected. That was great for me and the whole process was flawless.
Thank you for helping with the refinance
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,639 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.