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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The times for a streamline refinance involving the Corona virus are historic, but the service amidst hundreds maybe thousands refinancing was excellent...and the support, return calls for questions...for the most part Nancy was on top of things and very helpful during an otherwise challenging time.
Pain free process
It was pleasure working with the mac team like Ashley and Eric. They are so helpful and such a nice human beings. I wish a better future and hope to see them again...
We started the refi on June 4th, closed on Sept 17th..money is supposed to be in checking account today, the 22nd..The documents weren't all requested up front..one here..one there..Loan sat in one of the " reviews" for 2 weeks!!! I'm my opinion, the process could have been handled more expiditiously!?
Very quick process
With the exception of an escrow mix-up and the need to reschedule my closing five days later due to a PennyMac scheduling error, the process went smoothly. Between COVID and a high activity volume due to the low interest rates, these glitches were not surprising and were resolved quickly with only minor inconvenience.
More up front information instead of little here a little there and close when you say your going to close
Fast, easy, and friendly service
Reid and Blen or extremely helpful during this process. They were knowledgeable and patient in explaining each step to me. Thank you so much to both of them.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,661 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.