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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,661 reviews
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Shree H.'s profile image
Shree H. 
on Birdeye

3 years ago

Great experience from start to finish. Clear communication, fast processing and low processing fee. 

ADAM S.'s profile image
ADAM S. 
on Birdeye

3 years ago

Just okay 

Toby B.'s profile image
Toby B. 
on Birdeye

3 years ago

Our mortgage was already through PennyMac & they made the process of taking out a VA Interest Rate Reduction Refinance Loan (VA IRRRL) very seamless. 2.25% was available on the market at the time & PennyMac made it clear to me I would get that rate. Everything was done online leading up to the closing date. On close, a rep came to our house at a convenient time & finished all the in-person paper work that was required. I would recommend them to anyone 

James Lowe J.'s profile image
James Lowe J. 
on Birdeye

3 years ago

I suppose the process went as smoothly as anyone could have expected during the current environment. I do feel better about it having stayed with PennyMac on the refinance. 

John R.'s profile image
John R. 
on Birdeye

3 years ago

Everything was easy. The process was quick and communication between us and PENNYMAC was effortless. We are very pleased with the service we received. 

GARY R.'s profile image
GARY R. 
on Birdeye

3 years ago

There was a mix up on the closing with the Title company.. The first closing date was 9/11/2020 but no one showed. Deion was instrumental in finding out what had happened. There told him that one of there notaries wasn't available. The next closing went off as planed on the 15th of September 2020. Deion answered all my questions and that was a great feeling. Thank You 

David N.'s profile image
David N. 
on Birdeye

3 years ago

Great 

ANDREW J.'s profile image
ANDREW J. 
on Birdeye

3 years ago

Streamlined easy process. Only took about 3 phone calls, less than an hour total on the phone to save a bunch of money by refinancing. 

RICHARD E.'s profile image
RICHARD E. 
on Birdeye

3 years ago

The entire process was smooth and reasonably quick. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,661 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.