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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,796 reviews
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John Thomas J.'s profile image
John Thomas J. 
5 years ago

Sandra Benevious was awesome through this process......and she toughed it out with the other entities she had to deal with on our behalf....Thanks to Sandra we got it done ,even though the closing process took several hours.... 

ROY H.'s profile image
ROY H. 
5 years ago

loan process more expedient and better communication 

Eddie D.'s profile image
Eddie D. 
5 years ago

Prompt, courteous service. Could not have been easier.  

CASEY Z.'s profile image
CASEY Z. 
5 years ago

Brandon was very responsive and helpful. Thank you! 

WILLIAM Garrison I.'s profile image
WILLIAM Garrison I. 
5 years ago

Barbara Bellamy was incredibly helpful and patient in all of my questions and worked diligently to adjust the loan in such a way that we could afford the closing costs, after the initial closing disclosure included more than 4.5x the cash-to-close that we were promised by our previous loan officer. While the process didn't go as smoothly as I would like, once Barbara was handling it, I immediately felt more confident that it would be resolved successfully, and she sent frequent status updates. 

David B.'s profile image
David B. 
5 years ago

Both Jami Manning and Jericha Kane did an outstanding job with our loan application. From the initial negotiations with Jami, through the detailed documentation and closing process with Jericha, we always felt that both ladies were "on our side" and took outstanding care of us. Recommend raises and promotions for both! 

FRED L.'s profile image
FRED L. 
5 years ago

You did a great job--sorry for the back and forth but it all came out great in the end. You should be commended for a job well done. Fred 

Victor L.'s profile image
Victor L. 
5 years ago

Everything was done online and there were no glitches. We were led by the team step-by-step and was updated throughout the process. Once everything was done, they sent a Notary to our house to sign the documents. The entire process was painless and relatively quick. Thank you! 

Jennifer L.'s profile image
Jennifer L. 
5 years ago

Pennymac and Katelyn Shea were wonderful to deal with for our refinance. Katelyn always answered my questions, returned calls and emails promptly and was very professional yet friendly. Very happy with the service I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,796 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.