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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From the onset felt the information to proceed was clear and concise. No hidden agendas. A couple of times tha I required a further explanation of the content I felt the reception was always accepting and did not feel as if my queries were anything less than important. The minor delay was completion verification of my employment which I presume was the fault of my employer. The original closing date was missed. Otherwise mission completed
Save your time and money and go with PennyMac Loan Services, LLC
My PennyMac team communicated, returned calls and emails promptly providing an overall good refinancing experience.
We are still waiting for Edward Munoz to return our calls and answer our questions via email.
It wasn’t a perfect experience but Nichole was so prompt with communication and follow up that she helped alleviate the hiccups.
great
Everything was fine and as long as I could figure out how to take pictures of documents email it to myself and then download to the site, it worked.
it was good.
Brent requested that I resubmit my review due to the scores I gave the first time. I agreed because I don’t feel that he did a bad job. I was disappointed that it wasn’t disclosed at application that because underwriting was so backlogged, we likely wouldn’t close before our initial rate lock expired and that it would likely need to be extended. I did close and have a great rate but it took much longer than expected. Setting a realistic expectation on the closing is really my only complaint.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,661 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.