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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,184 reviews
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Jay D.'s profile image
Jay D. 
5 years ago

Andrew is an amazing person to work with. He responded all my questions and calls with a clear answers. Great job Andrew! 

Jay S.'s profile image
Jay S. 
5 years ago

Only issue I had was the loan documents seemed to change at the last minute (i.e., the day I closed) 

Joseph C.'s profile image
Joseph C. 
5 years ago

Andrew was very good at responding to my questions and also managing expectations. 

JEROME R.'s profile image
JEROME R. 
5 years ago

Great experience. All questions were answered in a timely manner. PennyMac made my refinancing so simple and easy, smooth process. 

Roy Brownell J.'s profile image
Roy Brownell J. 
5 years ago

Andrew Martinson is phenomenal he surpassed All my expectations he worked through the 12th hour to make sure that everything was ready and on time. With the workload that I imagine he and everybody else that's doing refinancings today has it's amazing that he was able to do such fantastic work. I couldn't say enough about Andrew when I do my next refinance will definitely be with PennyMac and I hope I'm fortunate enough to have Andrew as my go-to guy. I also want to thank Natalie Navarro 

Stephen S.'s profile image
Stephen S. 
5 years ago

Returned calls Was biggest problem Then dealing with several people so things were not clear Was supposed to be no cash at close but there was 

ANITRA M.'s profile image
ANITRA M. 
5 years ago

Paulette Wiley was exceptional! 

Anika D.'s profile image
Anika D. 
5 years ago

From beginning to end, my loan processing team were like a friend giving me financial advise. The response time was excellent. Mrs Taylor and Mr Ligon are very valuable assets to this company and their customers. I would definitely have them take care of my business anytime. 

Wanda G.'s profile image
Wanda G. 
5 years ago

All representatives involved in the process were knowledgeable, pleasant, and prompt. They made our ability to refinance easy and stress free. The professionalism throughout the entire experience was appreciated. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.