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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and easy refi process.
Penny Mac has been awesome the 3+ years we’ve used them. Or are they using us? Anyway just refinanced with them in record time - great rate.
Fast, efficient. Easiest refinance ever.
The customer careers great. Jessie Coral and Jennifer Ovando were both fantastic. PennyMac should be glad they’re on the team!
Excellent service, a pleasure to deal with. I am very fortunate to be a repeat Penny Mac client.
Had difficulty reaching Sarah. I would like to have had better ability to communicate. When I called, always went to vm.
Staff was very helpful and patient
It took almost 2 months to underwrite my loan. It appeared there were communication gaps between loan originator underwriter. The underwriter was erroneously waiting for an appraisal doc when in actuality that requirement had been waived .
Took too long to close, the new loan is not reflecting the last payment PennyMac took from old loan. Still don’t know if the last payment to the old loan will be credited to the new loan. Pretty frustrated, in all honesty.
PENNYMAC has a 4.4 star rating with 49,184 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.