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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish excellent service.
initial closing disclosure document was not correcy. I shouldn't have to call to resolve the issue. The document should of been caught with the issue by the mac team first, instead myself calling back trying to resolve it. Loan officer didn't want to return my calls after requesting to go over by phone about the closing disclosure document.
The form request for comparison for veterans was not well explained. The documents misspelled my husband's name. It was rude.
everything went smoothly
Great and speedy service from start to finish.
My amount at closing change two times before it closed. This was a VA loan , and I have had many VA loans Before and never had to pay to close it.
This loan took a litttle longer to get to closure than previously. I believe it was because of the number of loans that PennyMac was handling. Without Nicholas Batten ,who always answered the phone and diligently worked hard to come up with the answers to my inquiries, I would have not had the good experience I had. He respected me and was kind as we went through this process together. He is a great employee of your company! Mr. Winston Cutter was also a great asset.
Our refinance loan was done FASTER than we expected and we had a direct line of communication from start to finish! Both Deion and Hayden were absolutely amazing and worked hard to keep our business with PennyMac and we will recommend to all of our friends and family to give their loan business here! Honestly you can’t beat the friendly nature, the speed, the accuracy and the amazing customer service! Something that my family was stressed about doing was truly a breeze!
One word.. Awesome.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.