PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,667 reviews
Select a rating
RONALD Cope I.'s profile image
RONALD Cope I. 
on Birdeye

3 years ago

The process was smooth and transparent! Briana was exceptional! 

Paul Nesser I.'s profile image
Paul Nesser I. 
on Birdeye

3 years ago

Great experience. Loan Rep keep me up to date on the process. Closing went smoothly. Very pleasant process. 

JOHN P.'s profile image
JOHN P. 
on Birdeye

3 years ago

It took 3 month to close and I have tried to get my sept payment back as closing was happening a week into the month. I would like to have that used as my Nov 1st payment and not just credited to principal. 

Jill T.'s profile image
Jill T. 
on Birdeye

3 years ago

The entire process was fairly easy to go through. Nancy O. was wonderful and answered my questions and explained the process effectively. For me the most important issue was lowering my monthly mortgage payment and I was relieved when closing was over. I highly recommend PennyMac. 

Robert F.'s profile image
Robert F. 
on Birdeye

3 years ago

Great overall Experience. Good Job PennyMac! 

Ann Marie W.'s profile image
Ann Marie W. 
on Birdeye

3 years ago

Great experience not a lot of work on my part. The application process was quick and easy as they were able to obtain documents through other sources. My representative, Aimee Mack, contacted me weekly and let me know every step of the journey. It was good to have someone always checking in so I didn't have to wonder what was coming next in the process. 

TANYA H.'s profile image
TANYA H. 
on Birdeye

3 years ago

Quick and easy process 

JOSHUA R.'s profile image
JOSHUA R. 
on Birdeye

3 years ago

My representative made the process simple and treated me with the utmost respect. She treated me much like a close friend or even a family member. Well done! 

EMILY P.'s profile image
EMILY P. 
on Birdeye

3 years ago

great experience - very easy! friendly people to work with! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,667 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.