PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,374 reviews
Select a rating
Owen H.'s profile image
Owen H. 
5 years ago

Great job! 

WILSON I.'s profile image
WILSON I. 
5 years ago

Nathan was extremely helpful. His turnaround response was great. Amazing guy to work with. He made the process smooth that I did not have to worry about anything. 

AMANDA D.'s profile image
AMANDA D. 
5 years ago

Easy process and great communication! 

THOMAS Shrimpton J.'s profile image
THOMAS Shrimpton J. 
5 years ago

Nathen did a terrific job in making the process pretty painless... responsive to our questions, helpful instructions, no surprises. Very professional throughout. Thanks very much for all your help! Tom S. 

LEO T.'s profile image
LEO T. 
5 years ago

Everything was fast and smooth 

William Salley I.'s profile image
William Salley I. 
5 years ago

quick and easy 

Lynn S.'s profile image
Lynn S. 
5 years ago

What stands out is I called and went to voicemail, but decided not to leave a message. About two hours latter, I got a call back, just making sure there wasn’t an issue that I needed help with. Great service. 

Shane H.'s profile image
Shane H. 
5 years ago

PennyMac team was easy to work with, accommodating and worked quickly on our IRRL. Thanks to Nick and Ryan for all of their help! 

WILLIAM W.'s profile image
WILLIAM W. 
5 years ago

The process was explained to be easier than it actually ended up being. Closing costs were more than expected and needed to cash to close that was previously not required. Our loan officer was EXTREMELY hard to get ahold of. I'm talking 5 or so emails and calls before we would get an email that did address our issues. Closing dates were cancelled and not communicated so we were at the scheduled appointment waiting and not able to reach anyone. This just added more money to our costs each time. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,374 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.