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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great job!
Nathan was extremely helpful. His turnaround response was great. Amazing guy to work with. He made the process smooth that I did not have to worry about anything.
Easy process and great communication!
Nathen did a terrific job in making the process pretty painless... responsive to our questions, helpful instructions, no surprises. Very professional throughout. Thanks very much for all your help! Tom S.
Everything was fast and smooth
quick and easy
What stands out is I called and went to voicemail, but decided not to leave a message. About two hours latter, I got a call back, just making sure there wasn’t an issue that I needed help with. Great service.
PennyMac team was easy to work with, accommodating and worked quickly on our IRRL. Thanks to Nick and Ryan for all of their help!
The process was explained to be easier than it actually ended up being. Closing costs were more than expected and needed to cash to close that was previously not required. Our loan officer was EXTREMELY hard to get ahold of. I'm talking 5 or so emails and calls before we would get an email that did address our issues. Closing dates were cancelled and not communicated so we were at the scheduled appointment waiting and not able to reach anyone. This just added more money to our costs each time.
PENNYMAC has a 4.4 star rating with 49,374 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.