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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I suggest some type of express process for existing customers in good standing just trying to improve the interest rate.
Very smooth, seamless process.
Brent was very informative and responsive
Loan documents are confusing to most people. Song this during a global pandemic made it more disjointed and confusing. Not your fault. It's just the world we live in right now. Ss such, is recommend over communicating during this time. The mobile notary was a nice touch!
When Nichole called to set up my closing I had a few specific questions. (I was a mortgage loan officer for 22 years.) She could not answer one question and was only interested in scheduling the closing. I had to reach out to my loan officer nyself. Very disappointed. Maybe my expectations were too high.
PennyMac closed on Time and with a great rate!!
Everyone I communicated with and met with were extremely knowledgeable and made the loan process so easy for me.
7 months to close on fha streamline refi is unacceptable. Horrible experience.
Good customer service!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.