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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick and easy process. Everything was well explained and all questions answered. Elizabeth was great!
This is the 2nd refi and 3rd loan with Penny Mac. People are upfront and knowledgeable easy to talk and work with.
i had to reach out multiple times to multiple people for answers. andrew gave me an attitude when i asked him to explain something.
The Loan Processing Team was great. We were called every week and informed of the status of the loan. PennyMac already had our mortgage so refinancing was extremely easy. At first when we decided to refinance, getting through on the phone with somebody was extremely difficult. Another issue was that our original Loan Officer seemed very unsure of the procedure and was not upfront with some of the information but with advice from the Loan Processing Team we were able to work through it.
Paulette was extremely thorough and checked in with us regularly with updates. She answered every question we had and gave us all the time we needed in her calls to us. She was more than willing to help in any way she could throughout the entire process.
very good went smooth and quick.
It was a pleasure Doing business with Penny Mack . All the associates I communicated were very professional. I will highly recommend PennyMac.
only that things went as planned no sudden changes without our knowledge, and our closing went as planned,
Sandra Benevious was awesome through this process......and she toughed it out with the other entities she had to deal with on our behalf....Thanks to Sandra we got it done ,even though the closing process took several hours....
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.