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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing date was earlier than expected. Thanks!
During the process, I worked with several different contacts. Each of them were very helpful, responsive and professional. This was my first time refinancing so I wasn't sure about the process. I stayed with Pennymac because of my experience with my first loan. It's been a great experience.
Better communication, on-time information, and response to emails and/or phone calls.
Overall, I was pleased with the ending result, but the title search, for a property already under an active loan with PennyMac took far too long!
Johnathan Ryan and Jack L were great! The other team members who reached out to me for things seemed confused about what they were asking or would change something in the portal but not email me to check or send me the requirements. Or they changed the requirements and not tell me.
Fast simple easy and quick
No comment
Process was easy and quick. My loan was with Penny Mac to begin with which made the refinance process very easy.
took too long...math was wrong...rate was high. not ideal. Hilda was great throughout - just seemed like most of the issues where outside her control
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,374 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.