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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,670 reviews
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TAMMY C.'s profile image
TAMMY C. 
on Birdeye

4 years ago

Loan process took way to long and closing was about a month short of goal. Requested documents had to be provided more than once. Customer relationship staff were courteous, professional and easy to work with. 

STEPHEN L.'s profile image
STEPHEN L. 
on Birdeye

4 years ago

It went very smoothly from the first call I made until I signed the closing documents. Every person I talked in every step of the process was professional, courteous and patient with all of my questions. Finally, my loan was closed faster than I expected. Kudos to the team that handled my loan! 

ANDREW K.'s profile image
ANDREW K. 
on Birdeye

4 years ago

great 

TARA U.'s profile image
TARA U. 
on Birdeye

4 years ago

My experience was great pennymac. Everyone was very pleasant and professional. 

STEVEN E.'s profile image
STEVEN E. 
on Birdeye

4 years ago

Streamlined straightforward experience . Appreciated Kyles communications. Thank you 

Michael T.'s profile image
Michael T. 
on Birdeye

4 years ago

Your application process and online component was wonderful, your employees that I spoke to on the phone we extremely polite and friendly, and transparent. Everything was great, I am very happy with our refinance. 

BRITTANY D.'s profile image
BRITTANY D. 
on Birdeye

4 years ago

Super easy and efficient 

TODD P.'s profile image
TODD P. 
on Birdeye

4 years ago

went very well 

FERDINAND AGYEI Y.'s profile image
FERDINAND AGYEI Y. 
on Birdeye

4 years ago

The penny mac team made the loan process easy to understand and explained possible options clearly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,670 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.