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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,374 reviews
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Belinda R.'s profile image
Belinda R. 
5 years ago

My experience with penny Mac and closing on my forever home was absolutely wonderful! Closing was on time and I was able to speak with my loan officer any time I called! Rosario Lopez is amazing! I would definitely recommend Penny Mac to family and friends!!! Thank you! Belinda & Abel Rodriguez 

LEWIS N.'s profile image
LEWIS N. 
5 years ago

My main issue is not getting a direct email or phone number to contact my specialist. It was easier to wait for her to call me. I had issues signing a document because it locked up. I missed the instructions on what code to use to unlock the document. Not Lauren's fault. She couldn't unlock it and in the end we just didn't unlock it. It ended up being a non-issue but overall, in my whole experience with the process, I didn't think it was "great." 

ANTONIO M.'s profile image
ANTONIO M. 
5 years ago

Job well done! 

JUSTIN H.'s profile image
JUSTIN H. 
5 years ago

Erica was pleasant, professional and a Joy to work with!. She went above and beyond in my opinion in comparison to companies I previously dealt wit on the lending side. To meet the customer, (ME) needs fully, accurately and timely! Because of her...I already referred someone...In the future I hope I can refer another! Thanks Erica! Justin Hargrave 

JENNY F.'s profile image
JENNY F. 
5 years ago

Great experience from start to finish. Each representative I worked with from PennyMac was very professional, knowledgeable, and helpful. They truly made the refinancing process a breeze. 

Sandy W.'s profile image
Sandy W. 
5 years ago

Kyle was great at informing me and getting answers - Thanks Kyle! 

Maria Leonora A.'s profile image
Maria Leonora A. 
5 years ago

Great working with Raveena! 

George D.'s profile image
George D. 
5 years ago

Sandra was very amazing and very helpful in this loan process. All my questions were answered promptly. My overall experience was great as expected. This is my second time using PennyMac and will count on them for any future purchases. 

Africanus S.'s profile image
Africanus S. 
5 years ago

From my application to the close of the loan and every point in between, this was a very pleasant and smooth experience. Thanks, PennyMac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,374 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.