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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
loan process more expedient and better communication
Prompt, courteous service. Could not have been easier.
Brandon was very responsive and helpful. Thank you!
Barbara Bellamy was incredibly helpful and patient in all of my questions and worked diligently to adjust the loan in such a way that we could afford the closing costs, after the initial closing disclosure included more than 4.5x the cash-to-close that we were promised by our previous loan officer. While the process didn't go as smoothly as I would like, once Barbara was handling it, I immediately felt more confident that it would be resolved successfully, and she sent frequent status updates.
Excellent customer service and a very smooth process! We highly recommend PennyMac!
Both Jami Manning and Jericha Kane did an outstanding job with our loan application. From the initial negotiations with Jami, through the detailed documentation and closing process with Jericha, we always felt that both ladies were "on our side" and took outstanding care of us. Recommend raises and promotions for both!
You did a great job--sorry for the back and forth but it all came out great in the end. You should be commended for a job well done. Fred
Everything was done online and there were no glitches. We were led by the team step-by-step and was updated throughout the process. Once everything was done, they sent a Notary to our house to sign the documents. The entire process was painless and relatively quick. Thank you!
Pennymac and Katelyn Shea were wonderful to deal with for our refinance. Katelyn always answered my questions, returned calls and emails promptly and was very professional yet friendly. Very happy with the service I received.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.