This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mejia was very professional and patient. Enjoyed working with him. Previously, someone did not process my loan and had to restart the process! Uy when mejia Was assigned to my account, he exhibited nothing but professionalism and patience with me. Greatly appreciated it!
Everyone on the PennyMac team was excellent! Everyone was so thorough, and guided me through the entire process so I knew what was happening. They did an excellent job keeping me informed and helped me with anything I needed along the way. It was such a seamless and pleasant experience! Thank you for helping me get my home!
The overall process seemed longer than expected when compared to friends starting the refinancing process at the same time, additionally although the rates were “good” and we went with because our existing loan was currently thru PennyMac thinking it would streamline the process and make easier and faster, in hindsight I probably could have gotten similar results and a lower rate by doing my due diligence and shopping around. I am not unhappy with the overall scenario, it just wasn’t optimal.
Covid may have hindered process, but working harder to communicate from the start would have changed things 100%.
This process was super straight forward. I don’t recall having any surprises, and most importantly, the process didn’t waste our time in any way, which is great because we are super busy.
Everything went according to plan and as my loan officer said it would. It was fantastic and I got the rate I wanted and saved money. Thank you
all your employees were helpful from the first call to the last one at closing from California Florida Georgia could not have been more helpful answers every question I ask I say thanks to all of penny Mac employees
Great experience
Could not be any smoother.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,181 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.