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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,618 reviews
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Yolanda F.'s profile image
Yolanda F. 
5 years ago

Calling back or atleast emailing back when there were questions raised. 

Lane W.'s profile image
Lane W. 
5 years ago

Everything was promptly presented and accurate. I also enjoyed the mobile notary, he took all safety precautions and was professional! 

PAUL PRITTS J.'s profile image
PAUL PRITTS J. 
5 years ago

All involved were professional and curious. 

MICHAEL T.'s profile image
MICHAEL T. 
5 years ago

Easy process, good people 

Patricia H.'s profile image
Patricia H. 
5 years ago

Do to our current limitation every thing went well & above my expectations. As a senior I was able to keep abreast of everything. Ms Lopez was always pleasant & professional 

Zackery A.'s profile image
Zackery A. 
5 years ago

No 

Joe H.'s profile image
Joe H. 
5 years ago

We missed the original closing date. I had to escalate several time during the processing period. We did not get an accurate closing statement with cash to close till day of 

Jean C.'s profile image
Jean C. 
5 years ago

From the start of my loan process all the way up to the end at closing, I was well assisted and given the proper information in order to get the loan approved and closed. Great team to PennyMac and I will continue doing business with them 

DONNA F.'s profile image
DONNA F. 
5 years ago

Had to deal with the manager to get results. Request for documentation four times. Took almost two months to close. Very disappointing service with the business who already held my mortgage. Have to call Monday because I received a request for payment of old amount prior to refinance and due Sep instead of October. Need to get something right. The closing cost was alot more than originally discussed. Donna Fonseca 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,618 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.