PENNYMAC

Ross F. 

on Birdeye

5 years ago

About what I expected 

Jeffrey W. 

on Birdeye

5 years ago

Sandra was great but someone dropped the ball on wiring the funds and our loan didn’t close until hours after sale closing. It was really frustrating. We sat in our car for hours waiting to enter the home. Sandra admitted that someone failed to wire the funds. 

Alan M. 

on Birdeye

5 years ago

Quick & easy process! 

ROBERT W. 

on Birdeye

5 years ago

I asked several times why a cash at closing was shown in preliminary loan documents. Finally got an answer from a supervisor when the rep was unable to provide an explanation. Also, during the application process I designated my choice for the closing attorney. Five days before the scheduled closing, my attorney had not been contacted by PennyMac and I was forced to use an unknown attorney for the closing and a specific (Amrock) title company-I suspect this increased my closing costs. 

WALTER Grunder J. 

on Birdeye

5 years ago

Working with PennyMac was a very good experience. All information was explained clearly and any questions I had were answered promptly and accurately. I would highly recommend them to anyone looking to for a mortgage or trying to refinance. 

Richard T. 

on Birdeye

5 years ago

Great service!! 

JEFFREY Q. 

on Birdeye

5 years ago

The process working with Penny Mac was very smooth and all questions were answered. 

Misty W. 

on Birdeye

5 years ago

Requested response from processor three times regarding closing and never heard back. I had to deal with the title company. The processor stated she would request closing date from management but never did as she was off the next day and a back up processor called and stated that hadn’t been done. My loan was an extremely easy loan and I received the feeling that it was a burden if I asked even one question. 

DAVID W. 

on Birdeye

5 years ago

Sorry, I don't feel like writing a review.