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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication is important to me, and all throughout the refinance loan process, there was a continued line of communication.
Consistent communication that was clear and precise.
I appreciated how Shalom made sure I knew what was going on with my loan. My re-fi went very smooth and I even received money back. Thanks to my whole Mac-team.
Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston
Professional service from very qualified managers and support staff. The level of support was everything I needed.
Thank you Barbara for making this an easy re financing process with us. She called me every Friday to let me know things were running smooth and when I had questions her response time was quick!
You were very informative, knowledgeable, and very patient in answering all the questions I had.
Everyone was so nice and helpful
The initial notary didn’t show and I was unable to get ahold of anyone at PennyMac. The phone line wasn’t working.
PENNYMAC has a 4.5 star rating with 48,695 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.