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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My experience with Yvonne was great, it was Penny Mac it self and the very slow process from underwriting that I was not pleased with. Yvonne was very patient with me calling her every day when I was pushing for the loan to close quicker.
Communication is important to me, and all throughout the refinance loan process, there was a continued line of communication.
Consistent communication that was clear and precise.
I appreciated how Shalom made sure I knew what was going on with my loan. My re-fi went very smooth and I even received money back. Thanks to my whole Mac-team.
Easy, quick refinance services.
The process was so easy and fast. I was told it could take up to 45 days, I closed in like three weeks. Every loan officer I spoke to, Will Langhagen and Yester Gazdijan, were very professional, friendly, and knowledgeable. They made me feel very comfortable and worked to make this a positive experience. This experience exceeded my expectations. And the rate I received was amazing! This was a great process! Thanks so much for everything!
Entire process was handled very thoroughly and and all my questions answered promptly.
Jamie Wright was great. I have questions for your 800 777-4001. I called and they don’t have my account or home. 1. The amount taken monthly for taxes is too low. I need to increase it. 2020 taxes are $9,148.55 2. I want to know when they will pay off m old loan. Previous company is asking for payment. Thx Rori Marston
okay
PENNYMAC has a 4.5 star rating with 48,695 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.