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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We were pleased with the service received from our loan officer Antonio Torres. He made the process very easy to understand with questions we needed clarification on, he was always available in a timely manner. We gave his service high reviews.
I am very happy with my experience with Penny Mac!
Overall great experience with my PennyMac team on our Refinance- we even closed faster than expected. All document were clearly defined and I was kept up to date as the loan papers progressed. Would recommend using :)
Overall, good experience. But there was an issue with closing costs going up and down a few times. The day of closing the costs were much better than originally quoted. Although, the day before closing, the amount was incorrect when closing took place the next day. A bit confusing.
I actually didn't expect the stack of forms but it went by quickly and smoothly. We've never had an issue with Penney Mac. They've been really good to us and i hope to continue working with them.
N/A
All the proper documents were uploaded within hours of starting the loan process. Despite this we were asked to upload the same documents several times. This caused the loan process to drag out for months! Kita Morris was very kind but was not helpful. She didn't seem to know what was going on unfortunately.
Any questions I had were answered quickly
They made the process very easy from start to finish.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.