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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was quicker, smoother and easier than I imagined. Thanks!
Beautiful service , humanistic and pleasant!
Very smooth and easy experience. I will recommend PennyMac.
The entire process was seamless and efficient. No back and forth requesting documents.
Molly was responsive and always answered any questions. The loan didn't close as fast as we had hoped, but it wasn't due to PennyMac, it was just a product of the times with record number of mortgages and refinances happening and the volume of work being done nationwide. The refinance process was super easy.
The penny Mac team They are very thorough Consider it And very professional It was a great experience And I really thank them For their professionalism And patience My loan Experience Again thank you so much To the complete penny mat team
Communication was difficult for a few reasons. There were multiple people that reached out regarding my refi. Documents were inaccurate on a few occasions (maiden name, including husband erroneously, misspelling my name). When I tried to have this corrected, I did not receive a response. It took my notary to make an urgent request to correct my documents. Closing dates weren't communicated timely. I needlessly paid my mortgage on both homes and am now waiting for refunds. Poorly managed.
Always kept me updated on the process and kept me informed weekly.
It was ok
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,764 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.