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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,807 reviews
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David W.'s profile image
David W. 
on Birdeye

4 years ago

Thank you so much Norma for the continued support during the process. 

Paul F.'s profile image
Paul F. 
on Birdeye

4 years ago

Very easy and pain free process overall and communication was on point. 

Frederick W.'s profile image
Frederick W. 
on Birdeye

4 years ago

We were very happy with the entire team and how all things were handled. Big Thank You to Nancy Olivas for all her help! 

DAVID L.'s profile image
DAVID L. 
on Birdeye

4 years ago

All good😎👍🏼 

Taeloria B.'s profile image
Taeloria B. 
on Birdeye

4 years ago

Ammie was very helpful and always kept me updated. 

LaVerne L.'s profile image
LaVerne L. 
on Birdeye

4 years ago

I was switched from a loan advisor I had for a month that did not complete his tasks. Xavier tried and did do his best after receiving my loan information. I was asked for documents multiple times, sometimes three times for the same document. I want to commend Xavier. I believe the middle loan officer I was given messed up the whole process. But we are closed and funded now after three and a half months, so I am happy. 

ANDREW B.'s profile image
ANDREW B. 
on Birdeye

4 years ago

Expectations of communication weekly was conveyed but never occurred. We sent emails with no responses and we felt when speaking with the loan officer she was condescending and within her scripts more than taking care of the customer and understanding their expectations/needs. Should you want to discuss specifics, let us know. 

Thuan L.'s profile image
Thuan L. 
on Birdeye

4 years ago

She did a great job. She is friendly and really trying to help out. 

LEIGHTON D.'s profile image
LEIGHTON D. 
on Birdeye

4 years ago

Everything went so smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,807 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.