This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service.
I had a great experience. Thank you
Great customer service and staff. Uncomplicated process.
It was fairly easy.
The whole team at PennyMac was great! We love PennyMac and will recommend it to anyone that needs a loan or refinance.
I understand you are quite busy but could have done better at accepting and returning calls.
The process of refinancing my house was smooth and fast. Thank you Molly
Communication was a big problem. I was emailed papers with a closing date but no one had communicated anything about this date to me. I called and emailed numerous times and my calls were finally returned four days later. I was told that the date listed on that document was wrong. Many times I felt embarrassed and ignorant about my questions and requests. We started the refinance process on May 29th and finally closed on August 5th. I will not do this again and definitely not with PennyMac.
Close at the end of the month before mortgage payments come out. Otherwise you will be unaware your funds to close are gone.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,767 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.