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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy process from start to finish. Each step was well communicated and it could not have been simpler! I appreciate the work the team put into getting this done for me.
Have every team member in the loop on what is actually happening.
Very seamless experience. Best home refinance I ever did.
Great experience! My first time refinancing and the communication was there.
I am still dealing with the fallout of them not providing timely and accurate information. Such as them telling me after I made my July payment to not make that payment as it is not in the payoff for the refinance, that and I still have told me where that money went. They also would not look into the lower rates which are now .5% lower and were .25% lower when I asked them to review my rate and they told me I had the best rate (reviewing the data now out and available they lied to me).
Great service!!!
Very streamlined service!
My Loan Officer Max made sure the whole process went smoothly. He would update me every week. Any questions I had he answered them very quickly. It was a pleasure working with him.
It took about 4 times to get my closing documents accurate. You have a complete breakdown of communication on your end, and the process to get it all fixed took a very very long time. Additionally, some of the communication i got (secured e-mails) were a little aggressive.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,298 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.