PENNYMAC

Kenneth S. 

on Birdeye

5 years ago

All aspects of the refinance were well above expected, even though the time line was extended due to the COVID-19 work from home requirements placed on the good people working on our loan. Great experience working with PennyMac. 

Ashley E. 

on Birdeye

5 years ago

Team was responsive and thorough, my questions were answered in a timely manner and we closed the final day of the month which was exact what I wanted to happen. Thanks again! 

William G. 

on Birdeye

5 years ago

Everyone on the team - John Fayad - Hermes Mejia - were spectacular to work with. Quick to respond and clear with any answers to my questions. It was an easy process - and I'm saving a LOT of money!!!! 

Elizabeth L. 

on Birdeye

5 years ago

Did not have to leave home and travel to an office 

WAYNE P. 

on Birdeye

5 years ago

Our refinance experience was quick and painless! Everyone was professional, knowledgeable and courteous! 

Matthew S. 

on Birdeye

5 years ago

Na 

DAWN H. 

on Birdeye

5 years ago

Nancy was very professional and polite to work with. Answered my calls in a very timely manner. Very pleasant to work with. 

Victoria B. 

on Birdeye

5 years ago

Pennymac offered me the best refi rate and costs, beating other offers as they were our original lender. Faiza was Very helpful to work with and did weekly calls or emails to update on the process and timeline as we went along. Due to covid things were a little slower and we closed a few days later than originally planned but it all went through without an issue. 

MELODY C. 

on Birdeye

5 years ago

Hilda was great, she answered all my questions and got back to me quickly. I thought that this process was going to be painful but Hilda and the rest of the PennyMac team made it so easy. Thank you so much for all your help!