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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,770 reviews
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DOMONIQUE P.'s profile image
DOMONIQUE P. 
on Birdeye

4 years ago

Towards the end of the process the communication could have better. 

Eric M.'s profile image
Eric M. 
on Birdeye

4 years ago

Great company to finance with. After documents sent, communication was slower. Cal led the mac team and wouldn't give us answers. That's the only complaint I have. 

JOSEPH Y.'s profile image
JOSEPH Y. 
on Birdeye

4 years ago

Loan officers were switched on my several times. It wasn't until I was assigned to Molly that I finally had someone who responded to me in a timely manner. I would not recommend PennyMac. 

DAVID Barnes I.'s profile image
DAVID Barnes I. 
on Birdeye

4 years ago

Great experience. Fast closing! Great communication. 

Eric W.'s profile image
Eric W. 
on Birdeye

4 years ago

Everything was extremely easy and quick. Ravens food a great job at calling to let us know how things were progressing even if there weren’t any big updates to tell. 

Winston W.'s profile image
Winston W. 
on Birdeye

4 years ago

Being able to keep you as my loan servicer and not change to someone else for a great interest rate. 

CHASE B.'s profile image
CHASE B. 
on Birdeye

4 years ago

Penny Mac gave me a new outlook on financing homes! My first home loan with someone else was very difficult but this was painless! Thanks to Blen Alemu, Chris Porter and Aaron Hatfield, I never lost any sleep! 

ROBERT H.'s profile image
ROBERT H. 
on Birdeye

4 years ago

Closing happened much quicker than I had expected. Quick and efficient service. I am very pleased with the service and the process!! 

LUIS O.'s profile image
LUIS O. 
on Birdeye

4 years ago

It was a quick and painless process, everyone from beginning to end was extremely helpful and friendly and we closed ahead of the expected timeframe. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,770 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.