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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sarah was great to work with and explained everything about the process. She also tracked down and resolved any problems encountered. Reid was a fantastic loan officer who made the whole process seamless and enjoyable.
My loan process was so easy and quick. Thank you and I will recommend you to everyone!
Jennifer only returned one out of my three calls and never answered either of my emails. In that call, she told me "I had a missed call from this number, what do you need? " she hadn't even listened to my message and had no clue what I was inquiring about. Jennifer was hurried and acted very annoyed at any questions I had during the entirety of that conversation. I wish I had asked for my loan application to be reassigned to someone else.
I’ve refinanced two loans through PennyMac within two days of each other and the first loan was smooth and efficient and the people I worked with were great. The second loan not so much. The closing was delayed due to forms not being sent from the loan officer and twice was told a notary was scheduled to sign documents and was never scheduled. I had to call the notary myself to setup the meeting.
Quick easy process, thanks.
.
I had no issues and love PennyMac’s employees because they always give good customer service.
We are glad we have our new loan.
Easy to complete online with helpful service from the team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,285 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.