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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great rates and great communication. Had great experience overall. Would definitely recommend to anyone. Since Pennymac is direct lender they have more flexibility in terms of loan duration and rates. Pennymac beats any estimate from anyone until closing even after locking the rate which is great.
I totally understand the large volume of loans that are being processed by all refi companies. The major issues I faced were determining the final cost to close numbers. There were three sums floating around during our process and I found it very hard to determine which was final. I did not receive the exact number until the morning of closing so it made it difficult to obtain a cashiers check prior to closing. All other aspects of the refi process were adequate. Thank you.
The entire team was fantastic. Jason Pliska, Brent Kapaun, and the notary Letrease McCarthon. This closed in record time and really helped us with our renovation projects. Thank you everyone.
Everything worked the way I expected.
The entire experience was super easy, from the the beginning to the end. Aubrey was very helpful and took extra time to search for our best option. He also was very patient because we couldn’t finalized it then and was able to work with us on our time. Regina was very professional and polite, she kept us informed weekly by phone and emails. And made sure if we had any concerns not hesitate. Pleasure working with PennyMac employees.
Great experience.
Communication ,communication ,communication - phone never returned and emails never answered And information constantly changing with no explanation. It worried me daily I had no information to assure me where the loan was progressing or not. I had to keep on them daily. Glenn Manulus was the only one who I could reach And seemed to be looking out for my loan process. Before him no contact al all for weeks. And the fact that it took till July 30 to fund my loan which made me feel so stressed .
Awesome Experience!!!
The first guy I worked with Ben was very informative on the process and my expectations but then my account was turned over to Maxwell. At that point I had no idea what was going on. I also received probably 10+ pay off demand notices in the mail. I didn’t know whether to pay my mortgage or not. I ended up just continuing paying my regular payment during the process. The money due at closing was also not explained. I first thought I would providing the check to the notary that came to my house.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,018 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.