PENNYMAC

TERESA P. 

on Birdeye

5 years ago

Everything went very smooth. Communication was wonderful. We have never had a refinance go as well as this one did. 

Lisa F. 

on Birdeye

5 years ago

Nicole did a great job is following up and keeping us informed and on track. 

JAMIE D. 

on Birdeye

5 years ago

I had a wonderful experience and everyone was very patient with me on things I didn’t not understand. 

Michael T. 

on Birdeye

5 years ago

everyone was friendly and answered all my questions. Eric got everything to me and closed in a timely and fast manner. everyone was courteous and respectful and i didn't have to worry about anything.i had a great crew from start to finish so thank you for everything. 

Christopher S. 

on Birdeye

5 years ago

The loan process was a great experience. Glenn and team did a great job with my refinance. 

TINA M. 

on Birdeye

5 years ago

Communication with penny mac and ANY employee is HORRILE. It took me 7 month to close on a refinance, due to penny mac and its employees dropping the ball. I would NOT recommend penny mac to anyone. I am very unhappy with penny mac services. Tina Roberts 

Michaellien G. 

on Birdeye

5 years ago

Emeldo was absolutely great (my loan processor). Specifically I give him 5 stars. The actual loan officer though was awful. I would give him one star or less if possible. He wouldn't call back until days later, would say one thing and do another, eventually when I asked questions he got hateful with me, and it ended up with an awful title company where you couldn't reach anyone. 

Richard K. 

on Birdeye

5 years ago

If it wasn’t for Lauren Aslin I could have possibly pulled the plug on process. Without her calming influence the frustration could have got the better of me. Days after actual closing still getting requests from underwriting. Overall still a positive experience. 

Tony B. 

on Birdeye

5 years ago

It was a pleasure doing business with Penny Mac.