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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,771 reviews
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Vamsi B.'s profile image
Vamsi B. 
on Birdeye

4 years ago

I was a little upset with the closing process. There are couple of last-minute hiccups. other than that my process went well. 

TIMOTHY T.'s profile image
TIMOTHY T. 
on Birdeye

4 years ago

Everything was handle in a timely manor and any questions I had they responded to right away. 

Mathew A.'s profile image
Mathew A. 
on Birdeye

4 years ago

The loan process was clear and was handled efficiently. I was always able to contact Liem with questions/concerns and he responded promptly. 

EMERSON R.'s profile image
EMERSON R. 
on Birdeye

4 years ago

The overall experience proved by Liem and team was smooth and stress less, which is the way it should be. Home loans can have a lengthy process, but Liem made It pleasant and professional experience to work with. Thanks again for a job well done. 

Nick M.'s profile image
Nick M. 
on Birdeye

4 years ago

My experience with PennyMac was way beyond my expectations. It began with a loan officer David who walked me through the process then handed me off to Liem who handled the processing. There were a few times I had questions about the loan and Liem was always available. For the final signing of documents they sent Niesha, a notary to my home and walked me through the signing of documents. Honestly it was the smoothest and quickest home loan process I have ever been through and from home. 

Colt S.'s profile image
Colt S. 
on Birdeye

4 years ago

Kami was great to work with, but the information we discussed was not reflected in the first round of documents. Not sure how many people are involved but somewhere the communication string was broken. Best Regards, 

Kalene C.'s profile image
Kalene C. 
on Birdeye

4 years ago

I was told it would take a month and it took more than two. And when asked for a new time frame I just got a blanketed statement about covid. And that just didn't give me the feeling of working closely with any one. 

ELENA B.'s profile image
ELENA B. 
on Birdeye

4 years ago

My process was smooth, fast and great, kyle kept me updated throughout the process and was very detailed. 

Amy B.'s profile image
Amy B. 
on Birdeye

4 years ago

Quick and easy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,771 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.