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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,015 reviews
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PHILIP G.'s profile image
PHILIP G. 
4 years ago

The entire process took far, far too long for a simple re-finance program. 

CHRISTINE P.'s profile image
CHRISTINE P. 
4 years ago

The process from start to finish was pleasant, smooth with very detailed information. Eric was on top of it and communicated every step of the way. An excellent experience for me. I work as an insurance agent and will recommend you every time! 

Noah S.'s profile image
Noah S. 
4 years ago

Happy with everything. Would refer to friends. 

JACQUELINE C.'s profile image
JACQUELINE C. 
4 years ago

It was quick, clear cut, except for the numbers keeps oj changing, but last computation is still okay. Agents are all all out to answer your questions. 

STEPHEN K.'s profile image
STEPHEN K. 
4 years ago

From our first contact with Emerson through our closing with Sandra—we were delighted with the friendly, warm and very efficient help we received! It was a pleasure going through the entire process and was the least stressful event of our whole move! They should be commended for the excellent job they did. They are both assets to your company and we really appreciate all they did for us! Great job! Many thanks!!! 

James B.'s profile image
James B. 
4 years ago

Sandra and Trisha were trying their best and were super sweet, But received no assistance from the other PMAC underwriters. I feel bad for being ugly, please provide them more assistance in the future. 

Gilbert S.'s profile image
Gilbert S. 
4 years ago

We had a great experience with our agent, she communicated with us throughout the whole process even though we had not called, very well handled! Thanks again! 

Felipe Estefan G.'s profile image
Felipe Estefan G. 
4 years ago

Everything was great. 

SUZANNE B.'s profile image
SUZANNE B. 
4 years ago

This is our 2nd refinance with Penny Mac. Our original mortgage was with them so refinancing with them was very simple, streamlined and quick from start to finish. Everyone I dealt with was very courteous, knowledgeable and answered all of my many questions. I look forward to a long relationship with Penny Mac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,015 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.