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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast and Great Communication! Simple and keep you updated on your loan process weekly! Answered all my questions quickly and clearly. Really liked the fact that I was able to do everything online!
The process was easy for most part .Ronsha kept us up to date and answered our questions promptly.
Great, from start to finish.
When you call them and let a message to call me back because probably you have a question, I don't received that call back. Then I call again. Also nobody discusses the final numbers before I closing. Luckily I work in mortgage before and I know how to read a settlement and truth in lending and understand the process.
The constant communication was excellent.
In the end Nick batten & Nicholas bonoficio made it right. The initial closing documents did not reflect the final loan estimate, the contract did not include the discount. This resulted in immediate frustration & I nearly walked away. Nick batten was in constant communication with me from that point as they corrected the error & 4 days later I was able to close. I appreciate the attention after the error was raised & ultimately it worked out. It would have been better to close on time.
We had such a great experience. Carlton made everything easy and fast. I have already referred 3 loans to penny Mac from friends and family, and are all in the process of closing. Very happy and satisfied.
great
All of the Penny Mac representatives I dealt with were fantastic. As the loan process progressed, Nicholas Hagen was especially noteworthy. I dealt with him the most. He kept me well-informed on the process of things and EVERY time I called him and left a message, he called me back promptly. That doesn’t happen all of the time. It is the small things I appreciate - and I really appreciate Nick Hagen and the way he does business. 5 stars for him!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,015 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.