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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Customer service on original refinance was awful. No communication and messed up my loan. John was great to work with.
The team was very clear in explaining the process from beginning to end. I received regular updates regarding whether or not additional documentation was required. Any questions or concerns I had, regarding closing date timing, were promplty addressed. Overall, this was a very smooth refinance experience.
Overall quick and easy process.
Penny Mac was easy to work with.
The process from start to finish was very easy. Everyone we spoke to through this process was knowledgeable and courteous! Thank you PennyMac staff for exceeding our expectations!
Everything with the refinancing of my home loan went very smoothly! Thanks, Mark
Lack of communication from all angles plus plus loan officers no good made the situation worse then it should.. Nikita was more helpful i can say
PennyMac has always been easy to deal with and answer questions quickly and efficiently. Happy to be a PennyMac customer.
Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,223 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.