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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,813 reviews
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REYES G.'s profile image
REYES G. 
5 years ago

I was able to get the rate and monthly payments that I was looking for. 

Thomas L.'s profile image
Thomas L. 
5 years ago

Great customer service 

Daniel M.'s profile image
Daniel M. 
5 years ago

In these times that we're leaving in all you need is assurance! That's what we got from Penny Mac! Thank you for making everything clear and promptly! 

KEVIN E.'s profile image
KEVIN E. 
5 years ago

Regina was great. The loan took much longer to close than anticipated, but this was not Regina's fault and she clearly explained each step. My wife and I have been generally happy with PennyMac, but I am not sure if I would recommend them to others in the future due to how long the process took. We had multiple friends buy houses in the time it took us to refinance with the same company and we started the refinance process before they even put an offer on a house. 

ROSENDO M.'s profile image
ROSENDO M. 
5 years ago

The only think I found fault with is that attaching documents in the doclink is very difficult. Also the closing Lawyer you used is very hard to work with. 

BRITTANY B.'s profile image
BRITTANY B. 
5 years ago

PennyMac made refinancing my home was much easier than I expected. They ensured I had a full understanding of what to expect during the process and made things very convenient for me and my busy schedule. If you’re having any doubts about refinancing, just give them a call! That’s precisely what I did and it lead to a lower mortgage and money saved each month. 

Charity D.'s profile image
Charity D. 
5 years ago

I had a very good experience with Mr. Greg Johnston. I will highly recommend him anytime. 

Charmaine E.'s profile image
Charmaine E. 
5 years ago

The process took a little longer than expected, but ended very well. We understand it is a very busy refi season. Thanks again Raveena Taylor for your help! 

Jason E.'s profile image
Jason E. 
5 years ago

Everyone was great to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,813 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.