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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,024 reviews
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RYAN S.'s profile image
RYAN S. 
4 years ago

Only communication was through email and when I had questions I was unable to contact them. I would have to contact the loan originator just to have questions answered as he was the only one that gave me a direct email . 

CAMILLE B.'s profile image
CAMILLE B. 
4 years ago

Jennifer - very pleasant to work with she walked me through process-- with a lot of information to relay to me and kept me updated on all steps. 

Martin W.'s profile image
Martin W. 
4 years ago

Good people to work with 

HECTOR Q.'s profile image
HECTOR Q. 
4 years ago

N/A 

LAWRENCE G.'s profile image
LAWRENCE G. 
4 years ago

Jennifer and Jay were great to work with and made everything very easy. Even though I'm on the East coast and they were on the West coast there was never any problem with communication and all went smoothly. Thanks again Jennifer, we are definitely very happy!! 

LESLIE M.'s profile image
LESLIE M. 
4 years ago

we had a great experience with Hermes and his team.... 

Manuel R.'s profile image
Manuel R. 
4 years ago

The process took a lot longer than expected. There should be direct lines to loan officer instead of having to go through different people 

Carrol M.'s profile image
Carrol M. 
4 years ago

This was one of the quickest and easiest ventures that my wife and I have taken!! Everything was spelled out to us in a 1,2,3 manner. When questions needed to be answered they were in a timely manner. No surprises!!!!! Thank you all, on my m.a.c. team !!!!!!!! 

BROOKS M.'s profile image
BROOKS M. 
4 years ago

The process was easy. There were not multiple emails requesting different documents. All the requests were handled with one or two emails, which was nice. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,024 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.